Not all users can remove access to applicant data for other users of your organisation's account.
You can remove access to applicant data for Specific Job Access users if you are:
- The account Owner; or
- The person who posted the job ad
Currently, Full Access users cannot remove a Specific Job Access user's access to applicant data for specific jobs.
Please note that the account Owner and Full Access users can always access applicant data for all jobs in your account.
You can check your user type and permissions by clicking on "Manage Users" from the dropdown menu in the top right-hand corner.
Delete a user from the Employer Portal
If you are the account Owner, you can remove access to all applicant data for any user by deleting them from the Employer Portal. To do this, click on "Manage Users" from the dropdown menu in the top right-hand corner. You will see the list of users, and then clicking the delete button next to that a user to delete them from the account:
Please note that by deleting them, you're removing their access to all parts of the Employer Portal, including creating, viewing and editing job ads as well as viewing candidate data.
Change a Full Access user to a Specific Job Access user
Full Access users can see applicant data for all job ads in your account.
If you are the account Owner and you'd like to remove a Full Access user's access to applicant data, you'll need to change their user type from Full Access to Specific Job Access.
To do this, click on "Manage Users" from the dropdown menu in the top right-hand corner.
Then in the User Type column, click the drop-down menu to change Full Access to Specific Job Access. This will immediately remove their access to applicant data for all job ads in your account.
If you want the user to retain access to applicant data for some job ads, you'll need to navigate to those particular jobs and give them access to each one individually.
Remove access to applicant data for any individual job ad
If you are the account Owner or the person who posted the job ad, you can remove a Specific Access user's access to applicant data for any individual job ad.
To do this, head to your Job dashboard, and click on the job you'd like to remove a user's access to applicant data for.
On the job ad page, click on the User Access tab where you will be able to see who currently has access and remove access to Specific Job Access users within your account by deselecting the user and clicking Save.
The user will no longer be able to see applicant data for that job ad.
Please note: all users in your account can always view all of the job ads in the account, even when they cannot see the applicants for particular job ads.